#Helzberg capital one phone number full
#Helzberg capital one phone number free

Next time you try and completely screw someone over make sure that it doesn't involve such a huge moment in somebody's life. What makes this even worse is that my girlfriend found the ring and she is so in love with it, but now I have to tell her that I have to take it back because I can't afford the payments. I have no idea how much the other loan payment is because I haven't gotten any information about it from them and Helzberg won't tell me anything. The payments for one of the loans is $100 a month and I have called him and he told me to contact the credit card company and they keep telling me that there isn't anything that they can do. I asked the assistant manager multiple times and by multiple times I mean like at least 8 times, how much the payments would be each month and the assistant manager kept telling me that the payments would only be $25 to $50 a month. I decided that I was going to go get my girlfriend an engagement ring.

#Helzberg capital one phone number full

Read full review of Helzberg Diamonds Shops Your company will go out of business with associates like him.

I've been in the business myself and have never treated any of my customers with disrespect he's shown me. He definitely needs customer service training. I am very very disappointed with how I was treated at this store. The Assistant manager witnessed our unfortunate encounter and did not apologize once for his staffs behavior. But after the way I was treated I realized I will never give my business to this location or company ever. I already let his side comments slide since I really wanted to buy the items. He treated me, a paying customer with disrespect. Note that the reason why we had a disagreement to begin with was his fault calculating incorrectly and he was not apologetic at all. He said ‘then dont buy it' then later told me ‘I dont want to hear your complaint'. He told me not to buy the jewelry after he realized I disagreed on what he was saying. Christopher Hernandez has no manners and has no respect for customers. The Asst Manager was no help at all as well. Christopher Hernandez was the sales associate that assisted me then insulted me. I'm writing in regarding to an associate I encountered today at one of your locations, Potomac Mills Woodbridge VA. Technically the first ring was paid off within their parameters however Im being charged 29 percent interest from day one. The other issue that is concerning, is that i purchased the two rings on separate dates.

#Helzberg capital one phone number free

This a robbery what they are trying to do to me, in fact when i purchased the rings i was going to pay cash for the rings and they pushed heavily on using their interest free credit card it is very obvious why they did this. i called them and they said there is nothing they can do. so, my bill went from under 200 to 1200 on a technicality. i received a bill for 1253 today stating they are charging interest from day one because there was an existing balance. i had an outstanding balance last month of about 160. The first ring was purchased in jan of 21 the second was June of 21 the interest free was for both purchases the first purchase was 18 months the second was 6 months. they were offering an 18 month no interest. I purchased two rings a wedding band and engagement ring from Helzberg diamonds.